Local service, locally based representatives and faster response times were intended to improve customer support.
ZHUHAI, China, November 6, 2018. ACCEL (Tianjin) Flight Simulation Co., Ltd. and Rockwell Collins signed a memorandum of agreement at the 12th China International Aviation and Aerospace Exhibition. Under the agreement, ACCEL would provide local service and support for Collins visual system customers in China, including after-sales service and technical representatives, with the aim of reducing response times.
“We are pleased that our Tianjin team can provide support to Collins customers in China,” said David Kong, then general manager of ACCEL. “The program will give customers access to visual system operation and maintenance courses and locally based field service engineers. It will also help Collins expand its business in China.”
“China is one of the fastest-growing markets for commercial simulation and training,” said Nick Gibbs, then vice president and general manager of Simulation and Training Solutions at Rockwell Collins. “We are increasing our investment in the region to improve support for both current and prospective customers.”
For further information
Email: sales@accelflightsimulation.com
Website: www.accelflightsimulation.com